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What does Agility mean to organisations?

When operating in a turbulent environment, organisational agility, defined as the ability to rapidly and efficiently adapt to change, is invaluable. Seizing game-changing opportunities and shifting resources are strategic priorities every organisation deals with. Executives know this and recognised the many benefits of enhanced agility.

 

 

This year's EFQM Forum is organised in collaboration with our Primary Partner in Spain, Club Excelencia en Gestión.

 

We look forward to welcoming each one of you in Madrid, in October.

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EXPLORE

Explore with our keynote speakers’ issues most relevant to today’s business leaders and stimulate new thinking.

SHARE

Share your experience and knowledge as an Excellence practioner and learn from others.

GROW

You’ll leave the EFQM Forum with knowledge inspiring actions to further support your organisation and develop your career.

TOGETHER

Network with experts and peers, share insights, and make new connections — all in one exquisite, unforgettable setting.

THURSDAY 26 OCTOBER

8.30

Doors open, registrations and welcome coffee

10.00

Welcome & Introduction

The EFQM Forum 2017 will be opened by Dr Andreas Wendt, Chairman of the Board, EFQM and Dr. Alberto Durán, President of Club Excelencia en Gestion


Dr. Andreas Wendt
Director of BMW Group Plant Dingolfing
Chairman of EFQM
Dr. Alberto Durán
Vice-President Executive, Foundation ONCE
President of ILUNION
President of Club Excelencia en Gestión

10.20

EFQM & AGILITY

Léon Tossaint
Chief Executive Officer, EFQM

Excellent organisations are widely recognised for their ability to identify and respond effectively and efficiently to opportunities and threats. Managing with Agility is one of the 8 Fundamental Concepts for Excellence. So what does Agility mean at EFQM in practice?

10.45

CREATIVE DISRUPTION - BUSINESS MODELS OF THE FUTURE

Stefan Jenzowsky
Practitioner, Innovator, Rulebreaker

Currently, disruption is probably the most important buzzword to be heard in the Silicon Valley. In his presentation, Stefan Jenzowsky, expert on business model innovation and digital disruption, explains what it is all about. How will your business model be destroyed? And what will replace it in the future? – Only those who consistently question their own business model will also be successful in the future and will be one step ahead of their competitors.

11.30

EFQM Interactive Game

Presentation of the short interactive crowd games throughout the whole event.

11.35

ANTICIPATE CHANGE THE AGILE WAY

How agile organisation use their agility to continuously anticipate and adapt?

What are the new ways of working, the new ways of competing, the new capabilities to advance to the stakehoder expectations or needs? How should organisations be working on early detection of future trends?

12.30

WILL ROBOTS STEAL MY JOB?

What does people engagement in an agile organisation look like? How do agile organisations embrace change?

How can organisation engage and empower people? What courageous steps are required to lead change towards a more agile organisation? How do people react to digitalisation?

13.00

Lunch & networking

14.30

EFQM Interactive Game

Experience a crowd gaming activity and interact with your peers in two teams.

14.35

SIMULATE AIRPORT AGILITY

Lyon-Saint-Exupéry Airport, France
Madrid Barajas International Airport, Spain

Through simulation of situations, challenges, happening in airport environment - e.g. delais, slot management, flow of information, passenger management, crisis time, ... - explore how airports embed agility in their daily operations and strategic exercises.

15.35

EFQM Mental Agility Test

Take part in a short quiz using your smartphone to test your mental agility answering a few questions

15.40

NEUROAGILITY

Improve your mental agility

What are the benefits of improving your mental agility? Can we do this, and how? What are some of the techniques that we could use for ourselves?

16.00

AGILE CHANGE MATCHPLAY

So much knowledge in organisation vs. so much power in the digital world...

Anticipating change using the "old" knowledge in a traditional way, learning cycle within organisation, wisdom - vs. working on technology possibility, to be fast and agile using technologies to change.

19.00-24.00

EFQM AWARD CELEBRATION DINNER

The EFQM Excellence Award Celebration Dinner will take place at the Esfera in Alcobendas, Madrid. Shuttles will be provided from the Hotels to the dinner venue.

 

FRIDAY 27 OCTOBER

9.15

Opening Day 2 & Wrap up

9.30

AGILITY PULSE SURVEY RESULTS

Uncover how and to what degree organisations adopt and instil management systems that allow them to become more agile

Organisations will be able to use the conclusions and recommendations this study identifies as a reference point to improve their own management, and in doing so, improve their competitive edge and differentiation among their peers.

9.45

TECHNOLOGY & EXCELLENCE MANAGEMENT

Juan Antonio Zufiria
Chief Executive Officer
IBM Europe

10.15

MORE THAN A FIGHTER SPIRIT

Fighter Squadron formed by Roberto García-Arroba and Rafael Hernández, large experienced fighter pilots, offers a new perspective on concepts applied in company’s management, through models based on fighter aviation.

Fighter aviation environment stands out as complex, dynamic and hostile as business world is defined. Maintaining standards based on fighter mental model staff and specific real time planning method is necessary to lead on values; agility is a key point not only for survival but for continuous success

11.00

Break

11.30

START-UP AGILITY

What can organisation learn from the agility start-ups need?

The challenge for large corporations is to reinvent themselves day after day to keep up with technology, but who helps them follow the right path? Can large organisations adopt the agility of start ups? How behaving “like a startup” can boost agility?

11.50

SMART CITY, A DISTANT DREAM OR A NEW REALITY?

The beginning of a new journey to a smart city worthy of the government of the future

A smart city is an urban development vision to integrate information and communication technology and Internet of things technology in a secure fashion to manage a city's assets. A smart city is promoted to use urban informatics and technology to improve the efficiency of services. City officials interact directly with the community and the city infrastructure and monitor what is happening in the city, how the city is evolving, and how to enable a better quality of life.

12.30

AGILE GOVERNMENT

Ignacio García de Vinuesa
Mayor of Alcobendas

In 2016, Alcobendas City Council was the first local government body in Europe to be handed over the EFQM Excellence Award. It illustrates their tireless commitment to quality and continuous improvement and confirms the excellence of the management model employed by Alcobendas City Council. Through passion and hard work, we have managed to make Alcobendas City Council a leading public institution in Spain and across Europe.

12.45

EFQM Mental Agility Test

Take part in a short quiz using your smartphone to test your mental agility answering a few questions

12.50

ANTICIPATE THE UNEXPECTED

How can organisation imagine the unexpected, the circumstances around it, and how to react to it.

13.15

CLOSING WORDS

Closing words from the
Secretary General of Industry and SME, Spain

13.25

Closing the EFQM Forum 2017

13.30

Lunch & networking

The EFQM Forum will end with a typical Spanish lunch.

15.00

Shuttle to the airport

Shuttles are scheduled to take participants back to the Madrid-Barajas International Airport.

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The EFQM Forum will once again offer a mix of cutting edge input from keynote speakers, practical experiences from business leaders and international experts of excellent organisations, and opportunities to network.

THURSDAY 26 OCTOBER

 

EFQM & AGILITY

Excellent organisations are widely recognised for their ability to identify and respond effectively and efficiently to opportunities and threats. Managing with Agility is one of the 8 Fundamental Concepts for Excellence. So what does Agility mean at EFQM in practice?

Léon Tossaint
Chief Executive Officer, EFQM

CREATIVE DISRUPTION - BUSINESS MODELS OF THE FUTURE

Currently, disruption is probably the most important buzzword to be heard in the Silicon Valley. In his presentation, Stefan Jenzowsky, expert on business model innovation and digital disruption, explains what it is all about. How will your business model be destroyed? And what will replace it in the future? – Only those who consistently question their own business model will also be successful in the future and will be one step ahead of their competitors.

Stefan Jenzowsky
Practitioner, Innovator, Rulebreaker

ANTICIPATE CHANGE THE AGILE WAY

What are the new ways of working, the new ways of competing, the new capabilities to advance to the stakehoder expectations or needs? How should organisations be working on early detection of future trends?

How agile organisation use their agility to continuously anticipate and adapt?

WILL ROBOTS STEAL MY JOB?

How can organisation engage and empower people? What courageous steps are required to lead change towards a more agile organisation? How do people react to digitalisation?

What does people engagement in an agile organisation look like? How do agile organisations embrace change?

SIMULATE AIRPORT AGILITY

Through simulation of situations, challenges, happening in airport environment - e.g. delais, slot management, flow of information, passenger management, crisis time, ... - explore how airports embed agility in their daily operations and strategic exercises.

Lyon-Saint-Exupéry Airport, France
Madrid Barajas International Airport, Spain

NEUROAGILITY

What are the benefits of improving your mental agility? Can we do this, and how? What are some of the techniques that we could use for ourselves?

Improve your mental agility

AGILE CHANGE MATCHPLAY

Anticipating change using the "old" knowledge in a traditional way, learning cycle within organisation, wisdom - vs. working on technology possibility, to be fast and agile using technologies to change.

So much knowledge in organisation vs. so much power in the digital world...

 

FRIDAY 27 OCTOBER

 

AGILITY PULSE SURVEY RESULTS

Organisations will be able to use the conclusions and recommendations this study identifies as a reference point to improve their own management, and in doing so, improve their competitive edge and differentiation among their peers.

Uncover how and to what degree organisations adopt and instil management systems that allow them to become more agile

TECHNOLOGY & EXCELLENCE MANAGEMENT

Juan Antonio Zufiria
Chief Executive Officer
IBM Europe

MORE THAN A FIGHTER SPIRIT

Fighter aviation environment stands out as complex, dynamic and hostile as business world is defined. Maintaining standards based on fighter mental model staff and specific real time planning method is necessary to lead on values; agility key point not only for survival but for continuous success

Fighter Squadron formed by Roberto García-Arroba and Rafael Hernández, large experienced fighter pilots, offers a new perspective on concepts applied in company’s management, through models based on fighter aviation. Their professional activity including international organization forum works related to industrial matters and countries relationship produces a new vision on business world. Some international civilian and military high studies, permit them regular teaching activities in Spanish business schools and universities, focused on values as discipline, loyalty, leading by example, mission, team, mutual support… fighter spirit.

START-UP AGILITY

The challenge for large corporations is to reinvent themselves day after day to keep up with technology, but who helps them follow the right path? Can large organisations adopt the agility of start ups? How behaving “like a startup” can boost agility?

What can organisation learn from the agility start-ups need?

SMART CITY, A DISTANT DREAM OR A NEW REALITY?

A smart city is an urban development vision to integrate information and communication technology and Internet of things technology in a secure fashion to manage a city's assets. A smart city is promoted to use urban informatics and technology to improve the efficiency of services. City officials interact directly with the community and the city infrastructure and monitor what is happening in the city, how the city is evolving, and how to enable a better quality of life.

The beginning of a new journey to a smart city worthy of the government of the future

AGILE GOVERNMENT

In 2016, Alcobendas City Council was the first local government body in Europe to be handed over the EFQM Excellence Award. It illustrates their tireless commitment to quality and continuous improvement and confirms the excellence of the management model employed by Alcobendas City Council. Through passion and hard work, we have managed to make Alcobendas City Council a leading public institution in Spain and across Europe.

Ignacio García de Vinuesa
Mayor of Alcobendas

ANTICIPATE THE UNEXPECTED

How can organisation imagine the unexpected, the circumstances around it, and how to react to it.
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The Attendees 2017

Look who is attending...

The EFQM Forum will be attended by a group of senior executives from Europe and beyond, and from a wide variety of sectors, who are interested in learning about recipes on how leading organisations reach and sustain a high level of performance.

  • Over 40 countries represented
  • 20-30% from local organisations
  • 10-15% from outside Europe
  • 85% are usually from private sector, 15% from public sector
  • 85% represent large organisations, 15% SMEs

The list of attendees is uploaded on an ongoing basis until the Forum.

  • A
  • Allan Ahrensberg - Excellence Danmark - CEO - Denmark
  • Gonzalo Arboleda - Fundación Colombia Excelente - President - Colombia
  • Berrin Atalan - ESBAS - Excellence Development Manager - Turkey
  • Ivan Atanov - Stavropol State Agrarian University - Vice Rector - Russia
  • B
  • Duccio Bastianini - Electrolux - NPI Fabric & Dish Care - Global Quality - Italy
  • Vinciane Beauduin - EFQM - Senior Manager, Operations, Digital Services & Training - Belgium
  • Sophie Bechu - Royal Philips - Executive Vice President Chief of Operations, Order to Cash Excellence, Procurement, Global Services, Quality and Regulatory - Netherlands
  • Jean-Philippe BECKER - Cabinet d'orthodontie BECKER & Associés - Owner and Dentist specialist in orthodontics - Luxembourg
  • Henk Bijl - Philips - Quality Manager - Netherlands
  • Detlev Bohle - Conceptual Quality - CEO - Germany
  • Peter Browning - Philips Lighting - Quality Excellence Specialist - Netherlands
  • C
  • Cécile Collart - EFQM - Manager, Marketing & Communication - Belgium
  • D
  • Carlos d'Anglade - European Investment Bank - JASPERS - Senior Quality Management Officer - Luxembourg
  • Michaela Drascher - Quality Austria Trainings-, Zertifizierungs- und Begutachtungs GmbH - Operations Manager Business Excellence - Austria
  • E
  • -
  • F
  • Dr. Christian Forstner - EFQM - Director, Business Development - Belgium
  • G
  • Vince Grant - Catalyst Consulting Ltd - Chairman - United Kingdom
  • Rita Green - Catalyst Consulting - Senior Partner - United Kingdom
  • Susanne Grotti - Translation Office Grotti - Owner - Austria
  • H
  • Hans Hoffmann - Robert Bosch GmbH - Executive Vice President Controlling and Administration - Gasoline Systems Division - Germany
  • Felix Horner - EXPRIX Excellence Suisse - EFQM Representative (Chargé de mission) and Manager ESPRIX Levels of Excellence - Switzerland
  • Angela Howarth - Quality Scotland - Head of Membership Services - United Kingdom
  • Graham Hull - Ley hill solutions - Managing Director - United Kingdom
  • I
  • Soeren Jehmlich - Infineon Technologies AG - Head of Business Excellence - Germany
  • J
  • -
  • K
  • Ostermann Kai - VAMED-KMB Krankenhausmanagement und Betriebsführungsges.m.b.H. - Managing Director - Austria
  • Nihal Kepenek - ESBAS - Deputy Manager, Excellence Development - Turkey
  • Sabine Kern - VAMED-KMB Krankenhausmanagement und Betriebsführungsges.m.b.H. - Business Excellence - Austria
  • Elena Khokhlova - Stavropol State Agrarian University - Head of Quality Management Center - Russia
  • Hans Kostwein - Kostwein Group - Managing Director - Austria
  • L
  • Paul Little - City of Glasgow College - Principal & Chief Executive - United Kingdom
  • M
  • Detlef Milferstaedt - Infineon Technologies AG - Director Business Excellence - Germany
  • Isra'a Mobideen - EFQM - Manager, EFQM Middle East - United Arab Emirates
  • Andre Moll - Initiative Ludwig-Erhard-Preis e.V. - Executive Secretary - Germany
  • Gianluca Mulè - EFQM - Director, Partners & Representative Offices - Belgium
  • N
  • Pau Negre Nogueras - Comtec - Spain
  • O
  • Dr. Geert Opdenbosch - EFQM - Chief Financial Officer - Belgium
  • P
  • Andrew Penn - Ley Hill Solutions - Senior Associate - United Kingdom
  • Lars Persson - Postnord - Senior Project Manager - Sweden
  • Jérôme PLAQUEVENT - Cabinet d'orthodontie BECKER & Associés - Directeur Administratif et Financier - Luxembourg
  • Samuli Pruikkonen - EFQM - Senior Manager, Assessment & Recognition - Belgium
  • Q
  • -
  • R
  • Janet Robertson - Quality Scotland - Account Director - United Kingdom
  • S
  • Mozhgan Sadr - VAMED-KMB Krankenhausmanagement und Betriebsführungsges.m.b.H. - Strategic planning & innovation management - Austria
  • Philippe Sasseigne - EDF - Managing Director Nuclear Generation - France
  • Stéphane Simonetta - Grundfos Holding A/S - Group Executive Vice President, Chief Operating Officer - Denmark
  • T
  • Nerea Torres - Siemens PPAL - Chief Executive Officer - Spain
  • Léon Tossaint - EFQM - Chief Executive Officer - Belgium
  • Vladimir Trukhachev - Stavropol State Agrarian University - Rector - Russia
  • U
  • Ruza Undeutsch - Studienbeihilfenbehörde - Head of departement - Austria
  • Gunay Uskudar - Bosch Sanayi ve Tic. A.S. - Business Excellence Manager - Turkey
  • V
  • Mateja Valenci - MIRS - Head of Section - Slovenia
  • Anna Volkogonova - Stavropol State Agrarian University - Manager - Russia
  • W
  • Franz-Peter Walder - Quality Austria - Member of the Board - Austria
  • Rogier Wassenberg - Philips Lighting - TQM Manager - Netherlands
  • Andreas Wendt - BMW Group - Director, BMW Group Plant Dingolfing - Chairman of EFQM - Germany
  • Z
  • Gordana Zurga - MIRS - Secretary - Slovenia
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Brand your Organisation as a Sponsor

Associate your organisation with a high-end, executive conference; build awareness among more than 20,000 contacts and visitors to the EFQM Forum website and finally, meet and network with peers during breaks and lunches, all taking place in the foyer area where your sponsor table will be located.

Sponsoring the EFQM Forum allows you to interact and network with target audiences and build visibility for your organisation. All sponsorships come with benefits, including acknowledgement on the Forum website, in the event’s programme, and in a variety of verbal announcements, plus acknowledgement on slides prior to plenary sessions.

Click here to download the EFQM Forum 2017 - Sponsorship information

SPONSORSHIP PACKAGES

 

PLATINUM

GOLD

SILVER

FORUM FRIENDS

EFQM Forum Tickets

10
(front row reserved seats & VIP access)

5
(front row reserved seats)

2

1

Celebration Dinner Tickets

10
(table in preferential position and personalised with logo)

8

6

2

Additional tickets to the Forum and Dinner

50% discounted rate

50% discounted rate

-

-

Advertorial in Forum programme

Full-page (A4)

Half-page (A5)

-

-

Advertorial in EFQM Excellence in Action magazine (Sept.)

Full-page (A4)

Half-page (A5)

-

-

Logo in Forum publicity in Spanish media (Sept.)

X

X

-

-

Video interview to promote the organisation’s journey to Excellence

3-min

1-min

-

-

Recognition as a sponsor on Forum websites & link to the organisation’s website

X

X

X

X

Sponsor’s logo on all Forum promotional material

X

X

X

X

Sponsor’s logo on a photo-call used during the Forum & Dinner for the official photos

X

X

X

X

Acknowledgement by the CEO of EFQM at the start and closing

X

X

X

X

An insert in the attendees’s Forum bag

X

-

-

-

A draped resource table for the sponsor to share informational material

X
(Personalised space in the coffee zone)

X

X

X

 

20,000€

12,000€

8,000€

4,000€

 

Please contact EFQM for additional information and to discuss the availability of sponsorship opportunities and customised sponsorships. Although a wide range of sponsorship opportunities are available, some are limited and are on a first-come, first-served basis. Therefore, every effort will be made to assign sponsorship according to your request. If the applied-for sponsorships are no longer available, you may select another option.

Vinciane Beauduin - EFQM - vinciane.beauduin@efqm.org

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EFQM Celebration Dinner and Award Ceremony

The Celebration Dinner and EFQM Excellence Award Ceremony will be in the Centro Municipal la Esfera de Alcobendas. Ayuntamiento de Alcobendas is the EFQM Excellence Award Winner 2016.

 

Preliminary Evening Programme

  • 18.00-18.30 - Shuttle from the Hotel to the venue in Alcobendas - Touristic route through the city
  • 19.00 - Welcome cocktail
  • 20.00 - Welcome speeches
  • 20.30 - Dinner is served (3 courses)
  • 22.00 - EFQM Excellence Award Ceremony
  • 23.00 - Entertainment
  • 23.30 - Shuttle transfer to the hotels (every hour, on the hour from 22.00)

Table assignment: Your table number is on your dinner ticket. Please bring it with you. A table plan will be provided in due time.

EFQM Excellence Award 2017

CENTRO MUNICIPAL LA ESFERA DE ALCOBENDAS, Avenida Olímpica ,14 / Metro Marqués de la Valdavia

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The EFQM Excellence Award 2017

25 years ago, in 1992, the first EFQM Excellence Award ceremony took place in Madrid, in the presence of the King of Spain. The EFQM Award was called at the time the "European Quality Award". The first Award Winner was Rank Xerox in the United Kingdom.

Since then, over 250 organisations, representing various size and sectors, private or public, measured their progress on their journey towards Excellence, aiming at the highest level by applying to the EFQM Excellence Award.

 

The results of this year's EFQM Award will be announced during the Celebration Dinner on Thursday 26 October, in Madrid. Don't miss the opportunity to discover it in real-time!

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Register now & benefit from the early bird rate...

The early bird registrations are now open! Register before the end of June to benefit from this preferential rate.

REGISTER NOW ONLINE

If you prefer to register filling in a PDF form, click on the link below corresponding to your registration profile:

Registration Fees

The registration fees below are excluding Spanish taxes (VAT). The fees shown on the online or PDF forms are tax included.

Fee categories EFQM Member Non Member
Summer Promotion - Full package (Forum & Dinner) 990€ 1,190€
Summer Promotion - Forum only 855€ 1,050€
Standard - Full package (Forum & Dinner) 1,100€ 1,300€
Standard - Forum only 950€ 1,150€
Company/Group discount (>5 tickets - fee per ticket) 950€ 1,150€
Celebration dinner & award ceremony ticket 180€ 200€

Once your registration is submitted, you will receive your confirmation and proforma invoice. For the Summer Promotion registrations, please make sure the payment is done before the end of July to benefit from that preferential rate.

How to check-in at the EFQM Forum (on-site)

The registration counters will be located in the entrance of the Auditorium in the Museum Reina Sofia.

Registration opening hours

  • October 26, 2017 - 08.00 – 17.00
  • October 27, 2017 - 08.00 – 16.30

Named badges will be handed over to you at the registration counter together with the congress bag. All participants are requested to wear the Forum badges on all Forum occasions.

 

Payment Instructions (Credit Card / Bank Transfer)

All payments must be made in EUR either by bank transfer or credit card. No other type of payment will be accepted.

PAYMENT BY BANK TRANSFER

Please note that all transfer charges must be paid by the participant. Please indicate your name, your registration number and the purpose of your payment in the message field on the bank transfer, so that the money can be assigned.

Bank Transfer Payments for Registrations will only be accepted if initiated before 7th October 2017. After this deadline only credit card payments will be accepted. Please transfer the full amount (including bank service charge).

PAYMENT BY CREDIT CARD

The following credit cards are accepted: Visa | Euro-/MasterCard | American Express | Diners

Terms & Conditions

EFQM Forum Cancellation and Alteration Policies
All cancellations or changes must be made in written form, via letter, fax or e-mail to efqmforum2017@aimgroup.eu. Only written cancellations and changes will be accepted. Please note that all refunds will only be issued after the congress. Changes or substitutes (replacements) are welcomed at the administration cost of € 25.00.

Conditions for registration

  • Registration Cancellation on or before 18th July: 25% of registration fee
  • Registration Cancellation 19th July and 29th August: 50% of registration fee
  • Registration Cancellation after 29th August: 100% of registration fee

Please send your full bank account details together with the cancellation. All refunds will be processed within one month after the EFQM Forum. The Organisers retain the right to change the programme should urgent circumstances dictate.

Force Majeure

For reasons beyond its control (such as war, strikes, lockouts, riots or any such civil disturbances, any acts of God, including but not limited to earthquakes, floods, droughts and typhoons) and any other cause of circumstance of whatsoever nature beyond its control that have an impact on the arrangements, timetables or planning of the EFQM Forum and its corresponding activities in Madrid, Spain, the EFQM Forum has the right to immediately alter or cancel the activities or events or any of the arrangements, timetables, plans or other items relating directly or indirectly thereto. No party involved shall be entitled to any compensation for damages that result from such alteration or cancellation.

Liability & Data Protection

AIM Group International acts as an agent and can not be responsible for any loss, injury or damage to any person or property, whatever the cause may be. Liability of persons and enterprises providing means of transportation or other services, however, remains unaffected. Only written arrangements are binding. Sole venue is Brussels. We kindly ask you to authorize AIM by your signature to use all registration data given by this form for a computerized handling on the Forum. Please note that you are responsible for your own visa arrangement, but we are happy to assist and provide an official invitation letter.

 

By completing the registration form you have read and accept the booking conditions and the cancellation / alteration policies of AIM Group International.

CONTACT FOR QUESTIONS
EFQM Forum 2017 - Email: efqmforum2017@aimgroup.eu

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Venues

Where abouts...

The EFQM Forum will take place in the Auditorium 400, situated in the Museum Reina Sofia, located in the historical centre of Madrid. A number of hotel rooms have been blocked in hotels close by at preferential rates for all delegates.

The Museo Reina Sofía offers its venues to companies and institutions for holding cultural and corporate events, which can be complemented with private and exclusive tours around its major collection of modern and contemporary art, spanning from the end of the 19th century to the present day. Framed within unrivalled architecture comprising the Sabatini and Nouvel Buildings, congresses, meetings, cocktail receptions, black-tie dinners and film productions can be organised in highly versatile spaces.

Auditorium 400, situated in the Museum Reina Sofia

The Museo Nacional Centro de Arte Reina Sofía is Spain's national museum of 20th-century art. The museum was officially inaugurated on September 10, 1992, and is named for Queen Sofía. It is located in Madrid, near the Atocha train and metro stations, at the southern end of the so-called Golden Triangle of Art (located along the Paseo del Prado and also comprising the Museo del Prado and the Museo Thyssen-Bornemisza).

The museum is mainly dedicated to Spanish art. Highlights of the museum include excellent collections of Spain's two greatest 20th-century masters, Pablo Picasso and Salvador Dalí. Certainly, the most famous masterpiece in the museum is Picasso's painting Guernica. The Reina Sofía collection has works by artists such as Eduardo Chillida, Pablo Gargallo, Julio González, Luis Gordillo, Juan Gris, José Gutiérrez Solana, Joan Miró, Lucio Muñoz, Jorge Oteiza, Pablo Serrano, and Antoni Tàpies.

International artists are few in the collection, but there are works by Francis Bacon, Joseph Beuys, Pierre Bonnard, Georges Braque, Alexander Calder, Robert Delaunay, Max Ernst, Lucio Fontana, Damien Hirst, Donald Judd, Vasily Kandinsky, Paul Klee, Yves Klein, Fernand Léger, Jacques Lipchitz, Magritte, Henry Moore, Bruce Nauman, Gabriel Orozco, Nam June Paik, Man Ray, Diego Rivera, Mark Rothko, Julian Schnabel, Richard Serra, Cindy Sherman, Clyfford Still, Yves Tanguy, and Wolf Vostell.

The Museum Reina Sofia is a 5-min walk from the Atocha Train Station

Forum hotels in Madrid

How to get to Madrid, city centre & the Forum venue?

The Forum venue is closely located to the Atocha Train & Metro station (5-min walk).

FROM MADRID AIRPORTS (Barajas Airport)
Madrid-Barajas Airport is located on the northeast of Madrid, Barajas district, only 12 kilometers from Madrid city centre.

  • By taxi: Madrid airport disposes of several public taxi ranks, distributed over all airport terminals. The price for a taxi ride from the Barajas airport to the centre of Madrid is a flat rate of about 30€ one way. The luggage is included for any tariffs which apply.
  • By metro: There is a metro line from Madrid city to the airport terminal T4: Metro Mine 8 Nuevos Ministerios - Aeropuerto T4. The line has two metro station at the airport. From the train station Atocha Renfe, which is one of the main transfer points for arrivals and departures of the RENFE and AVE trains, you can get to the airport, passing 14 more metro stations: Atocha-Renfe train station to Tribunal, via metro line 1, Change trains in Tribunal to take the metro line 10 in direction to Nuevos Ministerios, Change trains in Nuevos Ministerios to take the metro line 8 in direction to the airport.
  • By train: The Spanish railway company RENFE, connects Madrid with the Madrid Barajas airport through the local train network service "Cercanías" C1 line. The train station is on the terminal T4 floor -1, and is called Aeropuerto T4. To move to the other terminals there is a shuttle bus service connecting the terminals. The estimated travel time from the airport to the Atocha station is 25 minutes. Single ticket tariff is 2,60 €, valid for one journey in the two hours after it is issued. Frequency : every 30 minutes.
  • By bus: Line Exprés airport: Atocha/Cibeles - O'Donnell - Airport. The line 203 or Exprés Aeropuerto (Airport express) is the express line connecting the Atocha train station and the airport of Madrid-Barajas. Runs: every 15-20 minuts during daytime (6:00h to 23:30h) and every 35 minuts at overnight (23:30h to 6:00h). The journey Atocha - terminal T1 takes around 30 minuts in normal traffic conditions.
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A few words about MADRID

Madrid is the capital city of the Kingdom of Spain and the largest municipality in both the Community of Madrid and Spain as a whole. The city has a population of almost 3.2 million with a metropolitan area population of approximately 6.5 million. It is the third-largest city in the European Union (EU) after London and Berlin, and its metropolitan area is the third-largest in the EU after those of London and Paris. The municipality itself covers an area of 604.3 km2 (233.3 sq mi).

Madrid lies on the River Manzanares in the centre of both the country and the Community of Madrid (which comprises the city of Madrid, its conurbation and extended suburbs and villages); this community is bordered by the autonomous communities of Castile and León and Castile-La Mancha. As the capital city of Spain, seat of government, and residence of the Spanish monarch, Madrid is also the political, economic and cultural centre of the country.The current mayor is Manuela Carmena from Ahora Madrid.

The Madrid urban agglomeration has the third-largest GDP in the European Union and its influences in politics, education, entertainment, environment, media, fashion, science, culture, and the arts all contribute to its status as one of the world's major global cities. Madrid is home to two world-famous football clubs, Real Madrid and Atlético de Madrid. Due to its economic output, high standard of living, and market size, Madrid is considered the major financial centre of Southern Europe and the Iberian Peninsula; it hosts the head offices of the vast majority of major Spanish companies, such as Telefónica, Iberia, and Repsol. Madrid is the 17th most liveable city in the world according to Monocle magazine, in its 2014 index.

Madrid houses the headquarters of the World Tourism Organization (UNWTO), belonging to the United Nations Organization (UN), the Ibero-American General Secretariat (SEGIB), the Organization of Ibero-American States (OEI), and the Public Interest Oversight Board (PIOB). It also hosts major international regulators and promoters of the Spanish language: the Standing Committee of the Association of Spanish Language Academies, headquarters of the Royal Spanish Academy (RAE), the Cervantes Institute and the Foundation of Urgent Spanish (Fundéu BBVA). Madrid organises fairs such as FITUR, ARCO, SIMO TCI and the Cibeles Madrid Fashion Week.

While Madrid possesses modern infrastructure, it has preserved the look and feel of many of its historic neighbourhoods and streets. Its landmarks include the Royal Palace of Madrid; the Royal Theatre with its restored 1850 Opera House; the Buen Retiro Park, founded in 1631; the 19th-century National Library building (founded in 1712) containing some of Spain's historical archives; a large number of national museums, and the Golden Triangle of Art, located along the Paseo del Prado and comprising three art museums: Prado Museum, the Reina Sofía Museum, a museum of modern art, and the Thyssen-Bornemisza Museum, which completes the shortcomings of the other two museums. Cibeles Palace and Fountain have become one of the monument symbols of the city.

For more information :

CURRENCY
The official currency in Spain is the Euro (€).

ENTRY REQUIREMENTS
Spain was one of the first parties to join the Schengen Agreement, which abolished internal borders, enabling passport-free movement between a large number of European countries.

Under further agreements between Spain and individual countries, no visa is required if you’re coming from Andorra, Argentina, Australia, Brazil, Brunei, Canada, Costa Rica, Croatia, El Salvador, Guatemala, Honduras, Hong Kong, Israel, Japan, Macau, Malaysia, Mexico, Monaco, New Zealand, Nicaragua, Panama, Paraguay, San Marino, Singapore, South Korea, United States, Uruguay, Vatican City or Venezuela. In all these cases, you only need a valid passport.

If your country is not part of the schengen agreement or listed here above, please check with the Spanish Embassy in your home country whether you need a visa.

CONTACT INFORMATION
For information regarding the technical programme and sponsorship please contact:
EFQM - Vinciance Beauduin - Vinciane.Beauduin@efqm.org

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The detailed information on each hotels, including room rates, availabilities and booking will be provided in due course.

ONLY YOU ATOCHA****

An atmosphere of contemporary urban comfort. The city’s best ambassadors. The hotel is in a central area of Madrid, on the Paseo Infanta Isabel opposite Puerta de Atocha railway station and just a few metres from the Retiro park. The beauty of this historic building has been enhanced by skilful design, with interior décor based on an eclectic set of resources and an informal yet sophisticated character, aimed at creating a setting of urban comfort.

DISTANCE TO THE FORUM VENUE

  • by foot: 750 m, 10 min

ROOM RATE PER NIGHT (breakfast included)

For the nights between 24 - 28 October 2017

  • Single Deluxe room : 187€
  • Double Deluxe room : 209€

To book your room : http://www.onlyyouhotels.com/en/hotels/only-you-hotel-atocha/?gclid=CLHF37KwtdMCFSwq0wodF20ARg - Promotional code : EFQM2017

NH PASEO DEL PRADO*****

Just across the street from the Prado, Reina Sofia and Thyssen museums, the NH Collection Madrid Paseo del Prado offers an inspiring location in the heart of the city’s Art Triangle. This historic Neo-Baroque palace, designed by Antonio Palacios at the beginning of the 20th century, is an elegant setting for an unforgettable stay and just minutes away from the Banco de España and Atocha stations.

DISTANCE TO THE FORUM VENUE

  • by foot: 900 m, 12 min

ROOM RATE PER NIGHT (breakfast included)

For 1 night - 25 to 26 October 2017

  • Single Superior room : 202.62€
  • Double Superior room : 221.32€

For 1 night - 26 to 27 October 2017

  • Single Superior room : 208.89€
  • Double Superior room : 227.59€

For 2 nights 25 to 27 October 2017

  • Single Superior room : 205.76€/night
  • Double Superior room : 224.46€/night

To book your room : https://www.nh-hoteles.es/event/efqm-2017--madrid-25th-28th-october-of-2017

TRYP MADRID ATOCHA HOTEL****

The Tryp Madrid Atocha is located in the heart of Madrid, in the so-called Arts District consisting of the city’s main museums: the Prado Museum, the Thyssen Museum and the Reina Sofia Museum. The hotel is built within a splendid palace dating back to 1913. Tryp Madrid Atocha is the perfect option whether travelling for business or for pleasure thanks to its excellent location in the centre of the city and the quality of its services.

DISTANCE TO THE FORUM VENUE

  • by foot: 750 m, 10 min

ROOM RATE PER NIGHT (breakfast included)

  • Single Tryp room : 163.90€
  • Double Tryp room : 174.90€
  • Single Premium room Queen bed : 179.90€
  • Double Premium room Queen bed : 190.90€

To book your room : http://meetings.melia.com/en/EFQM2017.html

 
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Should you have any queries, feel free to contact us.

EFQM
Avenue des Olympiades 2
B-1140 Brussels - Belgium
Vinciane Beauduin
Senior Manager, Operations, Digital Services & Training
vinciane.beauduin@efqm.org - +32 2 775 35 10

For any question related to your registration, invoice or logistics, please contact: efqmforum2017@aimgroup.eu

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Welcome to the AGILITY PULSE questionnaire

The Agility Pulse answers the calling to uncover how and to what degree organisations adopt and instil management systems that allow them to become more agile.

Participants to the survey and to the EFQM Forum will receive a copy of the results and therefore be able to use the conclusions and recommendations this study identifies as a reference point to improve their own management, and in doing so, improve their competitive edge and differentiation among their peers.

Participants reply anonymously to a series of questions in an easy-to-follow questionnaire and all replies contribute to compiling the Agility Pulse. The comparison will be based on data collected until 31th July. The estimated time needed to complete the questionnaire is 8 minutes.

To access the survey, please click one of the following links:

  • For English: https://impulsa.estudiosdeployment.es/survey/index/sid/196477/token/wn8HOH87zvXimh_/lang/en/newtest/Y
  • For Spanish: https://impulsa.estudiosdeployment.es/survey/index/sid/196477/token/l0_fAdOVnRyagas/lang/es/newtest/Y
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