THURSDAY 18 OCTOBER

For this first day of the EFQM Forum, we will welcome you in this historical building, the Hofburg, for the whole day. This will be your opportunity to hear and learn from keynote speakers, and role-model examples.

Read more on the Speakers

8.00 - 9.30

Doors open - Welcome & Registrations

 

9.30 - 10.15

WELCOME & INTRODUCTIONS

 

10.15 - 12.00

THE CONDUCTOR'S PERSPECTIVE

For those in leadership, conducting is in a way part of their everyday life.  "The Conductor's Perspective" literally translates this into the world of the conductor and his orchestra.  The conductor is responsible for the performance of his team without actually contributing operatively to the outcome.  The conductor is the only musician who does not play a single note.  At the same time, he is leading highly talented experts, with skills he himself does not possess, in a highly inflexible organisational structure.  All the more, it is a question of attitude, how the conductor sees and fills his role - regardless of the external conditions.  How can he be effective and how does he contribute to added value?  How can he achieve that the musicians are making music together instead of playing their notes only?

Click here to hear more directly from Raphael von Hoensbroech



Raphael von Hoensbroech
Managing Director, Konzerthaus Berlin
Conductor, Violinist & Manager
As from summer 2018: General & Artistic Director, Konzerthaus Dortmund

 

12.00 - 13.30

Lunch & Networking

 

13.30 - 14.15

THE WINNERS SYMPHONY

Demonstrating what symphony of excellence means to an EFQM Winning Organisation...

Robert Bosch, Blaichach Plant
EFQM Award Winner 2017

Johannes Lauterbach
Senior Vice President
Commercial Plant Manager/Immenstadt Plant

 

  Dubai Electricity & Water Authority
  EFQM Award Winner 2017

Prof. Elhadi Mohamed Ahmed Etigani
VP- Corporate Excellence
General Management - Corporate Excellence


Glasgow Housing Association
EFQM Award Winner 2017

Jennifer Russell
Managing Director

 

 

14.15 - 15.00

LEADERSHIP COMPASS

Leadership 4.0: a guidance for sound leadership for any type of organization in the new digital environment, starting with self excellence.  The key elements of a sound leadership experience for any type of organisation are: CFO as thinker, COO as warrior, HR as lover & CEO as dreamer with a vision.


 

Nicole Brandes
New Leadership Expert, International Executive Coach

 

 

15.00 - 15.30

Coffee break & Networking

 

15.30 - 16.15

KEYS OF DIGITAL ORCHESTRATION

Let's explore what this means for an organisation to go from digital transformation to digital industrialisation and the digital and cognitive industrialisation operating model, what are the main challenges and the 5 dimensions of success.

 

Sarah Bernuit
Digital Strategy & iX Growth Platform Leader Europe
IBM Services

 

 

16.15 - 16.55

TOWARDS A HUMANE AGE OF ROBOTS AND ALGORITHMS

We have known it for decades from science fiction: Robots and artificial intelligence are topics rich in fascination.  At the same time, they are a source of uncertainty and apprehension.  Now that we are faced with a growing number of autonomous technologies in both industrial and social areas, we have to ask important questions.  How to use these new and strong tools in beneficial ways?  How to make cooperation between humans and machines possible?  How to design robots to be agreeable?  How to envision a future that is roboticised yet humane? Martina Mara tries to find answers and gives insight into psychological implications of intelligent machines.


 

Martina Mara
Professor of Robopsychology
Johannes Kepler University Linz

 

 

16.55 - 17.00

Closing the Forum - Day 1

 

19.00 - 24.00

EFQM AWARD CELEBRATION DINNER

The EFQM Excellence Award Celebration Dinner will take place at the Sofiensaal, Vienna.  Shuttles will be provided from the hotels to the dinner venue and back.

 

 

Read more on the Speakers

 

FRIDAY 19 OCTOBER

On day 2 of the EFQM Forum, we propose you four parallel streams. Each of these will take you to an interactive deep-dive session. When registering to the Forum, we will ask you to select one of the three Friday morning sessions.

 

8.30 - 13.00

FOUR INTERACTIVE STREAMS IN PARALLEL...

BEHIND THE SCENES - LEARN HOW EXCELLENT MANAGEMENT OF KEY STAKEHOLDERS ENABLES EXCEPTIONAL MUSIC EVENTS - EXPERIENCE VIENNA CONCERT HALL FROM NEW PERSPECTIVES!

@Wiener Konzerthaus

In this interactive stream, participants will experience the various aspects of leading and conducting an orchestra from the viewpoint of :

  • An organiser, who is looking for a special location for his event
  • An artist, who trains and performs on stage and works with the conductor
  • A visitor, who consumes art and enjoys the atmosphere of the traditional Concert Hall

The speakers in this session will be:

  • DI Johanna Möslinger, Board of Directors
  • Drs Eleonore van der Linden, Concert Planning & Administration
  • Company of Music

WE ARE UNIQUE: PERFORMANCE CULTURE @CONSTANTIA INDUSTRIES USING THE EXAMPLES OF FUNDERMAX. EXCELLENT STRATEGIC PEOPLE DEVELOPMENT IN THE INDUSTRY SECTOR

@FunderMax

This is all about integrated leadership development and excellence people management.  Participants will learn about strategic human resource development - from different levels and perspectives : workers, applicants, leaders, department managers, ...  Even if it is in a different industry sector than your organisation, this will inspire you for your own work.  "For People Who Create" is FunderMax' motto...  Let's uncover the reality behind it!

The speakers in this session will be:

  • Rene Haberl, CEO
  • Mag. Michael Kühnel, Director Group Human Resources

DIGITALISATION & AUTOMATION - HOW EXCELLENT ORGANISATIONS USE DIGITALISATION TO SUPPORT THEIR WORKFORCE

@Siemens City Vienna

How will smart economy, automatisation and digitalisation affect our future work and life in general?  Which approaches are already in place?  This session will be your opportunity to learn from organisations which have already implemented some approaches and benefit from it:

  • Become inspired by the stream’s host – Siemens: How does digitalization affect future quality management? What are the challenges and opportunities? How can we drive the digital enterprise?
  • Get to know the digitalization strategy of the Austrian Federal Ministry for Digitalization and Economic Affairs.
  • Learn from Infineon Technologies how digitalization can be implemented comprehensively in a large international company.
  • and last but not least: share your own good examples and thoughts!

The speakers in this session will be:

  • Dr. Kurt Hofstädter, Head of Digital Factory CEE Siemens, Siemens Austria
  • Dr. Sabine Herlitschka, CEO Infineon Technologies Austria
  • DI Oliver Heinrich, CFO Infineon Technologies Austria
  • MR Mag. Wolfgang Ebner, Austrian Federal Ministry for Digitalization and Economic Affairs, Section III, Digitalization, Innovation und E-Government

THE FUTURE SHAPE OF EXCELLENCE - NEXT GENERATION MODEL, KEY ELEMENTS AND KEY DIRECTIONS

@Wiener Konzerthaus

What will the future of excellence look like?  What do we mean by the next generation model?  Which megatrends are and will be relevant?  Which elements should be part of the new model?  What needs to be changed?  Join this stream to actively discuss those questions.

 

 

13.00 - 14.30

Lunch, networking & closing the EFQM Forum 2018

14.30

Shuttle to the airport

 

CONTACT US

 

EFQM - Vinciane Beauduin

vinciane.beauduin@efqm.org

 

Quality Austria - Michaela Drascher

michaela.drascher@qualityaustria.com

 

For information related to your registrations:

efqmforum2018@aimgroup.eu